Our Privacy Policy

The National Civil War Museum (NCWM) does not share member/donor information with outside companies for the purposes of marketing, nor does it sell its member/donor list. All information collected about members/donors is confidential and is governed by the Association of Professional Researchers for advancement statement of ethics. E-mail addresses are collected for communication purposes only and are not traded or sold.


1. Information We Collect

We may collect various types of information from you, including:

  • Personal Information: When you make a purchase through our ecommerce platform, we collect your name, billing and shipping addresses, email address, and payment information.

  • Transactional Information: We collect information about the products you purchase, order history, and transaction details.

  • Website Usage Data: We may gather non-personal information about your interactions with our Website, such as your IP address, browser type, device information, and pages visited. This information helps us enhance your experience and improve our services.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Ecommerce Transactions: To process your purchases, send order confirmations, provide customer support, and manage returns and refunds.

  • Communication: To send you important updates, newsletters, promotions, and other relevant information related to the Civil War Museum and our ecommerce offerings. You can opt out of these communications at any time.

  • Website Improvement: To analyze website usage patterns, gather demographic information, and enhance the functionality and content of our Website.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing transactions, and delivering products to you.

  • Legal Requirements: We may disclose your information in response to a legal process, court order, or governmental request.

  • Business Transfers: If we undergo a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Please keep your account credentials confidential and notify us immediately if you suspect any unauthorized access.

5. Your Choices

  • Opt-Out: You can unsubscribe from our marketing communications by following the instructions provided in the emails or by contacting us directly.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your interactions with our Website. You can manage your cookie preferences through your browser settings.

7. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through prominent notices on our Website or by email.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

By using our Website, you consent to the practices described in this Privacy Policy.